A Newbury-based energy business is looking for a Renewal Manager to manage contract renewals and upsell opportunities across their existing customer base. A relationship-driven role for someone skilled at retaining and growing accounts.
About the Role
You will manage the full renewal cycle across a portfolio of energy clients, ensuring high retention rates and identifying upsell opportunities. Working closely with sales and operations teams you will be the primary point of contact for clients approaching contract end.
- Manage a portfolio of customer contracts and proactively engage clients ahead of renewal dates
- Conduct renewal conversations by phone, email and occasionally face to face
- Identify and present upsell opportunities within the existing customer base
- Handle objections and negotiate renewal terms to retain accounts at target margin
- Maintain accurate renewal pipeline in the CRM
What We Are Looking For
- Experience in a renewal, account management or customer success role
- Strong relationship building and retention skills
- Comfortable having commercial conversations and negotiating contract terms
- Energy sector experience is desirable but not essential
- Organised and able to manage a high volume of accounts simultaneously
What Is on Offer
- £32,000 base salary with OTE of £47,000
- Newbury office with potential for hybrid working after probation
- Growing energy business with strong client base
- Supportive team environment with clear processes and training
This role is placed exclusively by Psixty UK. We interview every candidate before presenting them to our clients. To apply send your CV to contact@psixtyuk.com or click the button.